How can I change my shipping address?
By default, the last used shipping address will be saved into your Gallery Tailors account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
How can I track my orders & payment?
After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from POST NL
How long will it take for my order to arrive after I make payment?
The delivery time of our custom made products is 3 to 4 weeks. Within 24 hours of your purchase you will receive a confirmation with the exact delivery time. Our ready to wear collection is in stock and will be sent to you within 24 hours. If you experience delays in receiving your order, contact us immediately through email@example.com and we will help to confirm the status of your order.
How do you ship my orders?
All your orders are sent via POST NL
What are the payment methods available?
We accept Ideal, Creditcards and Paypal payments.
What happens if there’s been a delivery mishap to my order? (damaged or lost delivery)
We take such matters very seriously and will look into individual cases thoroughly. Please contact us through firstname.lastname@example.org.